Privacy Policy

Privacy Policy

This Privacy Policy (“Policy”) governs the manner in which Prepguidance (“We,” “Us,” “Our,” or the “Platform”) collects, uses, maintains, and discloses information of its users. The Policy also describes the practices that We apply to such user information, Your privacy rights, and Your choices regarding Your information. This Policy applies to all users of the Platform (referred to as “Learners,” “You,” or “Your”).

Disclaimer

Prepguidance is an independent educational platform developed to assist medical students and professionals in exam preparation. It is not affiliated with or endorsed by any official examination body, government institution, or certification authority, including but not limited to DNB, NEET SS, INI SS, EDAIC, FET, or DHA.

By accessing and using the Platform, providing Your personal information, or otherwise signaling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and the Terms of Use. If You do not agree with any provisions of this Policy or the Terms of Use, You must not access or use the Platform and are required to leave immediately.

If any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use, We may delete such information and revoke Your access without liability.

1. Personal Information

“Personal Information” means information that identifies a Learner, such as name, identification number, email address, age, gender, location, photograph, and/or phone number provided at registration or any time thereafter.

“Sensitive Personal Information” includes (i) passwords and financial data (except truncated card digits), (ii) health data, (iii) official identifiers (e.g., Aadhaar number, passport, etc.), (iv) information regarding sexual life, race, ethnicity, or beliefs, (v) account details and passwords, or (vi) any information categorized as “sensitive personal data” under applicable data protection laws (IT Rules 2011, GDPR, CCPA, etc.).

References to Personal Information include Sensitive Personal Information as applicable.

2. Information We Collect

We may collect both personal and non-personal information when You visit or use our Platform.

• Personal Identifiable Information: Such as name, email address, and other contact details voluntarily provided by You.
• Non-Personal Identifiable Information: Such as browser type, language, IP address, device information, and interaction logs.
• Cookies: The Platform may use cookies to enhance user experience. You may disable cookies in Your browser, though some Platform features may not function properly.

3. How We Use and Share Information

We use Your information to:

• Provide access to the Platform, services, and customer support.
• Improve our Platform performance, security, and personalization.
• Communicate with You regarding updates, offers, or support.
• Comply with legal obligations and protect our rights.

We do not sell or trade Your personal data. Limited, aggregated, and anonymized data may be shared with trusted partners for operational or analytical purposes.

4. Your Choices

You may:

• Limit the information You provide.
• Choose the communications You receive.
• Reject cookies (with possible functional limitations).

5. Your Rights

Depending on Your jurisdiction, You may have the right to:

• Access, correct, or update Your information.
• Request deletion or erasure (“Right to be Forgotten”).
• Restrict processing or withdraw consent.
• Exercise other rights granted by applicable data protection laws.

Requests can be made within the Platform or via email (see “Grievances” section).

6. Protection of Information

We use reasonable security practices to protect Your information against unauthorized access, alteration, or disclosure. Access is limited to employees, contractors, or affiliates who need the data to perform legitimate tasks and are bound by confidentiality obligations.

We may disclose data if required by law, court orders, or governmental authorities.

7. Third-Party Websites

The Platform may contain links to third-party sites. We are not responsible for their practices or policies. Please review their privacy policies before interacting with them.

8. Cross-Border Data Transfer

Your data may be stored on Amazon Web Services (AWS) servers located in India or other jurisdictions. By using the Platform, You consent to such transfers.

9. Data Retention

We retain Your data as long as necessary for operational, legal, or compliance purposes. Upon account deletion, Personal Information will be removed or anonymized.

10. Modifications to This Policy

We may revise this Policy periodically. Updates will be reflected by the “last updated” date on this page. Continued use of the Platform implies acceptance of the revised Policy.

11. Grievances

For questions, privacy concerns, or to exercise Your rights, please write to:

📧 prepguidance@gmail.com

12. Country-Specific Additional Rights

If You Are an Indian Resident

You may exercise the following rights as per the forthcoming Digital Personal Data Protection Act (DPDPA):

• Right to Access, Correction, Data Portability, and Erasure.
• Right to be Forgotten.
  Requests may be made via the options provided within the Platform or by email.

If You Are a UK / EU / EEA Resident

You have rights under the GDPR, including:

• Right to Access, Rectification, Erasure, Restriction, Data Portability, and Objection.
• Right to lodge a complaint with your national Data Protection Authority.
  A list of supervisory authorities: https://edpb.europa.eu/about-edpb/board/members_en

If You Are a California Resident

Under the California Consumer Privacy Act (CCPA), You have the right to:

• Access and delete Personal Information.
• Opt-out of marketing or data sale.
• Non-discrimination for exercising these rights.
  Requests may be submitted via the email above.

Last Updated: October 2025

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